Privacy, handled with clarity.

At HDC, privacy is part of trust. When you shop with us, create an account, or contact our team, you share information with the expectation that it will be handled with care, discretion, and purpose.

This Privacy Policy explains how HDC Clothing collects, uses, stores, and protects your information when you visit our website, place an order, or engage with our services. By using our store, you agree to the practices described here.

We collect information you choose to give us directly, including your name, email address, phone number, shipping address, account details, and any information you include when contacting our support team or subscribing to updates.

We also keep records related to your orders, delivery details, order history, payment status, account activity, and communications about your purchases. This helps us provide a consistent and secure customer experience over time.

In addition, we may automatically collect technical and usage information such as your IP address, browser type, device information, operating system, pages viewed, session behavior, referral source, and approximate location based on IP data.

We use your information to process orders, manage delivery, send confirmations and updates, maintain customer accounts, and respond to support requests with context and accuracy.

We also use data to improve our website, understand site performance, refine the checkout experience, protect against fraud and abuse, and meet legal, tax, accounting, and regulatory responsibilities connected to running the store.

Payments on HDC are processed through Paystack. Sensitive payment details such as full card numbers and CVV information are handled directly by Paystack through its own secure payment systems rather than being stored on our servers.

We may receive limited payment-related information from Paystack, including transaction references, payment status, and related metadata, so we can confirm your order, support payment issues, and maintain accurate records.

We do not sell your personal information. We share data only where it is necessary to operate our store properly, complete orders, provide support, or comply with legal obligations.

This may include sharing information with trusted service providers such as payment processors, delivery and logistics partners, email and notification platforms, hosting and analytics tools, fraud prevention services, and professional advisers where required.

We use cookies and similar technologies to keep the site functioning, remember essential session information, support secure sign-in, and understand how customers move through the store.

Some cookies are necessary for the website to work correctly. Others help us improve site performance and customer experience. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect parts of the site.

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction. This includes access controls, secure infrastructure, and careful use of trusted providers for critical services such as payments and authentication.

No online platform can guarantee absolute security, but we design our systems with care and continually work to keep customer information protected.

Depending on the laws that apply to you, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion where legally permitted, or object to certain uses of your data.

You may also unsubscribe from marketing communications at any time. If you want to make a privacy-related request, contact us through our official support channel and we may need to verify your identity before responding.

Our website may include links to third-party platforms, social channels, or services. Once you leave our store or interact with a third-party service, their own terms and privacy practices apply.

HDC is not responsible for the privacy, security, or content practices of third-party websites or platforms that are outside our control.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. When that happens, we will post the revised version on this page.

Your continued use of the HDC store after an update means you accept the revised policy.

If you have questions about this Privacy Policy or how your information is handled, please contact HDC through our website contact page or official customer support channels.

For privacy-related requests, include enough detail for us to identify your account or order so we can respond accurately and efficiently.